Please read all the conditions stated carefully before you sign up for any of our tours. . We are a reputed Tour Operator Company licensed to operate by the Government of Himachal Pradesh, India.We accept your bookings on the understanding that you realize the hazards involved in any kind of adventure holiday, including injury, disease, loss or damage to property, inconveniences and discomfort. The whole philosophy of this type of travel is that it allows for alternatives and a degree of flexibility.

All bookings must be made with:

Shambhala West Himalayan Explorations,
VPO-Prini,
Post Office Manali -175131,
District Kullu,
Himachal Pradesh, India.

Our tour prices do not include: Airport taxes, airfare, costs associated with visa applications, travel insurance, tips, gratuities and other personal expenses.
All hotel costs are for room only and do not include food. Additional costs incurred due to delays, or trip extensions, inclement weather conditions, political disputes, illness or any other causes beyond our control will have to borne by you.
No refund will be given in case of any unused hotel accommodation, services, or features of the tour.
Medical vaccinations, visas, travel insurance and flight bookings are entirely your own responsibility. Unless otherwise requested by you.
You must have adequate insurance cover whenever you travel. This is essential. This cover should cover helicopter rescue, urgent medical treatment and surface or air transportation costs to the nearest medical facility. Shambhala guides and leaders are not trained medical personnel and can only extend basic first aid in case of an emergency. However we will do everything possible to help and support the injured or sick.
Any cancellation must be made in writing and the date of receipt of the letter by us will determine the amount of cancellation fees.

Normally our regulations are:

Loss of deposit if cancellation received three months before tour date.
70 - 28 Days before tour - 50% of tour price charged

Less than 28 days before tour date- Full tour price charged
You can however transfer your booking to a person known to you in case you're traveling with us become impossible due to any health or other serious causes.
We reserve the right to cancel any tour if a minimum number specified for the tour is not met 10 weeks before departure in which case a full refund will be given.
We cannot be held responsible for any damages incurred or liable for any other claims due to cancellation. If you do have a complaint please inform your tour leader. If at the end of your holiday you feel your complaint was not handled properly please tell us within 28 days of your return. We however are responsible to you for the proper performance of our obligations.
Any surface and air transportation used on your trip with us is subject to local laws and the terms and conditions of the transport operators.
We reserve the right to modify, cancel or change any means of transport, hotels, or itinerary in case the tour leader or group feels it is important for the safety of the group to comply with government regulations. Changes in itineraries may be caused by local political conditions, flight cancellations, mechanical breakdowns, weather, border restrictions, sickness or other unforeseeable circumstances.

We cannot be held responsible for any loss or damage of personal property.
You agree to abide by the decisions taken by the tour leader who represents Shambhala West Himalayan Explorations as he has your best interests in mind. If you commit any illegal act while on our tour or if in the reasonable opinion of the leader your behavior is causing or likely to cause danger, distress or annoyance to others we may terminate your travel agreement without any liability on our part.
You are aware that whether in civilized or remote areas traveling by plane, car, bus, foot, horseback or any other means of transport contains some inherent risk of illness, injury or death. You are also aware that medical facilities and services may not be readily available during some of the time you are on a trek or safari and will not hold Shambhala West Himalayan Explorations, their staff, their agents and associates from all legal action, claims or demands for damages resulting from your participation in any of our trips.
You must be medically and physically capable of participating in our tours. In case our group leader feels that a person's health is at risk either to him or to the group he has the right to ask that person to leave without a refund.
The terms and conditions of all agreements made with Shambhala West Himalayan Explorations will be subject to and governed by Indian law.
The signing of the booking form indicates that the person signing the form has read the conditions and agrees to abide by them. Don't worry you're in safe hands.